Patient Survey & Feedback

abbey_meadAbbeymead Patient Survey

We take patient feedback very seriously.  If you are unhappy with any aspect of care or treatment you have received at the Abbeymead Dental Centre or would like to give us some feedback, please contact Matthew or Caroline who will be happy to guide you to our complaints Policy.

Patient Satisfation Survey

We are currently conducting a Satisfaction Survey at the practice as we are constantly looking at ways to improve our service.

Thank you in advance for taking the time to help us improve the service we provide for you.

How did you hear about us?
Did you get enough information about the treatment you have received or are due to have?
Was your privacy respected and your dignity upheld?
Did you have to wait a long time to see the dentist?
Do you have a disability?
If so, were your specific needs dealt with, and was this approached in a meaningful, sensitive and respectful way?
Were you made to feel welcome?
If you have anxieties what was done in the practice to alleviate your fears?
Did the dentist listen to your views about your treatment?
Did the practice listen to your views about how the service is run and to any concerns you raised?
What could the Abbeymead Dental Centre do to improve our service?
What was good about the practice?
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